1. Introduction and Scope

This Privacy Policy applies to winziya.com and to all related pages, tools, digital products and services offered by Winziya (“Winziya”, “we”, “us” or “our”). It applies to everyone who uses our website, including:

• Clients who request quotes, purchase services or digital products, or create an account;
• Visitors who browse our website, read our content or use our free tools; and
• Developers and freelancers who contact us, collaborate with us or otherwise interact with our platform.

By using our website or services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with it, please do not use our website or services.

2. Information We Collect

2.1 Information you provide to us

• Contact and identity information, such as your name, email address and phone number.
• Account information, such as your login credentials and profile details when you create an account.
• Project and order information, such as the services or products you select, your project requirements, files and content you share, and your feedback.
• Transaction information, such as order references, amounts and payment confirmation details. We do not collect or store your card numbers, bank passwords or payment PINs.
• Communications, such as messages, support requests, reviews and survey responses you send us.
• Professional information that developers and freelancers choose to share, such as skills, portfolio links and work samples.

2.2 Information collected automatically

• Device and usage information, such as browser type, device type, operating system, pages viewed, links clicked and the date and time of your visit.
• Approximate location derived from your IP address.
• Cookies and similar technologies, as described in Section 5.

2.3 Information from third parties

We may receive information about you from third parties, such as sign-in providers you choose to use, payment processors that confirm your transactions, and analytics or advertising partners. We handle such information in accordance with this Policy.

3. How We Use Information

• To provide, operate and maintain our website, services and digital products;
• To process orders and payments and to deliver what you have purchased;
• To create and manage your account;
• To respond to enquiries, provide quotes and offer customer support;
• To send service-related communications, such as order updates and important notices;
• To send newsletters, offers and updates where you have agreed to receive them;
• To understand how our website is used and to improve our content, features and user experience;
• To detect, prevent and address fraud, abuse, security issues and technical problems; and
• To comply with legal, tax and regulatory obligations and to enforce our terms.

We do not sell or rent your personal information.

4. Legal Basis and Consent

We process your personal information on the basis of your consent, which you give when you submit information to us or use our services, and for legitimate uses permitted by applicable law, such as performing a contract with you, complying with legal obligations and protecting the security of our services. Where we rely on consent, you may withdraw it at any time as described in Section 9. Withdrawal does not affect processing carried out before it.

5. Cookies and Similar Technologies

Cookies are small text files stored on your device. We and our partners may use cookies and similar technologies to:

• Keep the website working and secure (essential cookies);
• Remember your preferences and sign-in status;
• Measure traffic and understand how visitors use our website; and
• Show relevant advertising, including on other websites.

Third-party advertising partners may use cookies to serve ads based on your prior visits to this and other websites. You can opt out of personalised advertising through your ad settings or at aboutads.info. You can also block or delete cookies in your browser settings; some features of the website may not work properly without them.

6. How We Share Information

We share personal information only as described below:

• Service providers: trusted third parties that help us operate our business, such as hosting, data storage, communication, analytics and customer-support providers. They may use your information only to perform services for us.
• Payment processors: to process and confirm payments securely. Payment details are handled by them under their own privacy and security standards.
• Legal and safety reasons: where required by law, court order or government request, or where necessary to protect the rights, property or safety of Winziya, our users or others.
• Business transfers: in connection with a merger, acquisition, restructuring or sale of all or part of our business, subject to this Policy.
• With your consent: in any other case where you have asked or agreed for us to share your information.

7. Data Retention

We keep personal information only for as long as necessary to fulfil the purposes described in this Policy, including to provide our services, maintain business records and meet legal, tax and accounting requirements. When information is no longer needed, we delete or anonymise it in a secure manner.

8. Data Security

We use reasonable technical and organisational measures designed to protect your personal information against unauthorised access, loss, misuse or alteration. These include encrypted connections, access controls and limiting access to those who need it. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. Please keep your account credentials confidential.

9. Your Rights and Choices

Subject to applicable law, you have the right to:

• Access the personal information we hold about you;
• Correct inaccurate or incomplete information;
• Delete your personal information or your account, subject to legal retention requirements;
• Withdraw consent to processing that is based on consent;
• Opt out of marketing by using the unsubscribe option in our emails or by contacting us; and
• Nominate another person to exercise your rights in the event of death or incapacity, where permitted by law.

To exercise any of these rights, contact us using the details in Section 14. We may need to verify your identity before responding, and we will respond within the time required by applicable law.

10. Children's Privacy

Our website and services are not directed at children under the age of 18, and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, please contact us and we will delete it.

11. International Data Transfers

Winziya is based in India. Some of our service providers may store or process information on servers located outside India. Where this happens, we take reasonable steps to ensure that your information remains protected in line with this Policy and applicable law.

12. Third-Party Links and Services

Our website may contain links to third-party websites, platforms and services, including social media. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before sharing any information with them.

13. Applicable Law

This Privacy Policy is governed by the laws of India, including the Information Technology Act, 2000 and the rules made under it, and the Digital Personal Data Protection Act, 2023, as applicable.

14. Grievance Officer and Contact

If you have any questions, concerns or complaints about this Privacy Policy or how we handle your personal information, please contact:

We aim to acknowledge and resolve grievances within the time required by applicable law.

15. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page and, where the changes are significant, provide additional notice. Your continued use of our website or services after an update means you accept the revised Policy.